Returns & Exchanges

At ExtremeRate, we want you to be completely satisfied with your gaming gear, which is why we offer a 30-day return policy for items in their original, unassembled condition. If your custom shell or electronic kit doesn't meet your expectations, our streamlined process ensures a quick resolution or refund.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all screws, tools, and electronic components are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the contents and condition of the returned electronics, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing